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Are you an ostrich or meerkat manager?
Beware the operations hero
Lessons from the railway tracks
Constant renewal – lessons from the farm
Is a there a thief in your business?
Recognising poorly managed organisations
Focus for success
Deja vu all over again
Lessons for managers from Nelson Mandela
What is the cost of safety to your business?
Management by walking around
Doing your homework
What is your plan?
A new beginning
The importance of standard routines and procedures
Business continuity…do you have a plan?