“Every Who down in Whoville liked Christmas a lot
But the Grinch who lived just North of Whoville did not!
The Grinch hated Christmas! The whole Christmas season!
Now, please don’t ask why. No one quite knows the reason.
It could be, perhaps, that his shoes were too tight.
It could be his head wasn’t screwed on just right”
From the book “How the Grinch Stole Christmas!” by Dr Suess (Theodor Geisel)
So, what relevance does a children’s book of rhyme about a grumpy, solitary creature who tries to end Christmas by stealing Christmas-themed items from the homes of a nearby town Whoville have for managers?
In previous Christmas blogs, topics covered included the need to have rules on behaviour, the importance of taking the opportunity to celebrate, thank staff and display leadership as well as a time for renewal and evaluation and setting the tone for the next year
John Cleese the famous comedian and Antony Jay one of the authors of TV show “Yes Minister” made a fortune from training videos that emphasised what not to do. With the large number of articles on management and leadership easily available today, I find it inconceivable that managers still display appalling examples of how not to do things. In these times where communication is spread quickly through social media it is even more important to ensure communication to staff in particular, is considered and done carefully.
This year I was sent a copy of the following Christmas notice posted on a company notice board.
From the text it would appear there have been problems of behaviour at the company’s Christmas parties in the past. As a manager, what do you think of this Christmas message to staff?
Here are some questions to ponder…
What is the underlying message in this Christmas notice?
Is it positive?
Would this communication help lift employees’ morale and get them working to improve performance?
What tone is set for the future?
What do you think of this company’s culture?
Do you think that culture effects profitability?
Between January 2016 and late 2019, the price of the commodity this business mines rose 40%, however in two of these years this company made losses and did not pay a dividend. Anecdotally it would appear that culture could be a contributing factor to less than satisfactory financial performance.
My advice to managers and business owners is “don’t be a Grinch-like at Christmas”. It is traditionally period of goodwill. Celebrate the occasion display graciousness, thank your staff and their families…
Take advantage of the opportunity, provide hope for the future and display leadership.
And to all the readers of this blog, thank you for subscribing and I wish you and your families the compliments of the Season and best wishes for the New Year.